Natural disasters

Connect with natural disaster support services that can help you and the people you care about.

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Support services that can help before, during, and after a natural disaster

Emergency contacts and information
  • Call 000 for police, fire, or ambulance
  • Call State Emergency Services (132 500) for help in storms and floods. In life-threatening situations, call 000
  • Find your local frequency at ABC Local Radio for essential up-to-date information, including advice from authorities and available support
  • 13 HELP (13 43 57) is Lifeline's 24/7 dedicated support line for people living through bushfire recovery or struggling to cope with an extreme weather-related event. You can always call 13 11 14 if you prefer.

National services for recovery and rebuilding

For natural disaster on-the-ground support, long-term recovery programs, and financial assistance options, you can contact:


Mental health information, advice, and counselling services


Support services for domestic and family violence, substance misuse, and financial stress


Search for more services

Use the Lifeline Service Finder to search for more local and national services available to help support you.

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Confidential one-to-one support with a trained Lifeline crisis supporter.