Natural disasters

Connect with natural disaster support services that can help you and the people you care about.

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Support services that can help before, during, and after a natural disaster

Emergency contacts and information
  • Call 000 for police, fire, or ambulance
  • Call State Emergency Services (132 500) for help in storms and floods. In life-threatening situations, call 000
  • Find your local frequency at ABC Local Radio for essential up-to-date information, including advice from authorities and available support
  • 13 HELP (13 43 57) is Lifeline's 24/7 dedicated support line for people living through bushfire recovery or struggling to cope with an extreme weather-related event. You can always call 13 11 14 if you prefer.

National services for recovery and rebuilding

For natural disaster on-the-ground support, long-term recovery programs, and financial assistance options, you can contact:


Mental health information, advice, and counselling services


Support services for domestic and family violence, substance misuse, and financial stress

Click here to discover more support services that can help.


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Confidential one-to-one support with a trained Lifeline crisis supporter.