What it is
eFriend is a free service that allows people to access up to 15 virtual peer support sessions via video or phone call. Their peer workers can offer insight, provide hope, and empathise from their own lived experience – whether you’re looking for support or just want someone to chat to.
Who it’s for
It is for people aged 18 years and who are experiencing loneliness, social isolation, feeling down, worried or stressed.
How it helps
Peer support helps to provide emotional and social support from someone who has been through their own mental health issues. Because of this shared experience, speaking with a peer support worker can help provide connection, offer empathy regarding your own experiences, and provide hope moving forward.
What to expect
- eFriend offers up to 15 virtual peer support sessions.
- After the introductory call, each session is held with the same eFriend peer, so you don’t have to re-tell your story over again.
- eFriend sessions are 30 minutes long and are usually scheduled weekly (however you can also choose to schedule the sessions fortnightly or monthly)
- eFriend peers are there to listen, but do not provide crisis support, counselling or mental health treatment. They can act as a sounding board, talk through ideas or concerns you have and even share their own experiences.