Kids Helpline

Kids Helpline is a free, confidential, online and phone counselling service for kids, teens and young people, who want to talk about anything, at any time

Helps with
Family
Bullying
Mental Health
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What they do

Kids Helpline is a free, confidential, 24/7 online and phone counselling service for young people with concerns about relationships, family problems, sexual identity, depression and anxiety, loneliness, problems at school or work, drug and alcohol problems, self harm, bullying and e-safety including sexting concerns.

Kids Helpline also offers services to parents/carers and schools and teachers.

Who they're for

Young people aged 5 to 25 in Australia.

Kids Helpline also offers services to parents/carers and schools and teachers.

How they help

Qualified counsellors are available via webchat, phone or email anytime and for any reason. The Kidsline website also provides information and resources for young people, parents/carers and schools and teachers.

They support and work with young people to:

  • Develop options for change
  • Understand the consequences of actions
  • Help identify their own resources and inform them about other resources available
  • Help develop a sense of control in their life
  • Utilise their strengths.
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Confidential one-to-one support with a trained Lifeline crisis supporter.