What we do
Lifeline offers confidential, one-to-one support for people who are feeling overwhelmed or having difficulty coping or staying safe. Crisis support is available 24/7 via phone, text, or online chat.
Who it’s for
Anyone across Australia who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis can contact Lifeline. Regardless of age, gender, ethnicity, religion, or sexual orientation, our trained Crisis Supporters are ready to listen without passing judgement and to provide support and referrals if required.
How we help
Crisis support services are provided by Crisis Supporters who have undertaken extensive training in the Lifeline framework. Lifeline’s Crisis Supporters are trained to listen deeply to what is happening for you without passing judgement.
They will provide a safe space to discuss your feelings, worries or concerns, and will work with you to explore options for support.
What to expect
- Phone
- Text
- Online chat
Translation, hearing and speech services
For non-english speakers, call the Translating and Interpreting Service (TIS) on 13 14 50 and ask for 13 11 14.
For those with speech or hearing difficulties, connect to the National Relay Service (internet relay) and ask for 13 11 14.
