What they do
Beyond Blue provides free and confidential mental health counselling to anyone in Australia via phone (1300 224 636), online chat, and email.
No matter who you are or how you're feeling, Beyond Blue's counsellors can point you in the right direction so you can get the help you need.
This could be:
- Online peer support
- Online learning resources
- Connecting you with mental health professionals
- Mental health coaching (Currently only available in select parts of NSW and QLD).
Who they're for
Beyond Blue is for all Australians who would like support with their mental health.
You might:
- Be having a really bad day
- Feel overwhelmed and not know where to start
- Have diagnosed anxiety or depression
- Want to be connected with local mental health professionals
- Need help to support a partner, family member, or friend.
How to contact
You can contact Beyond Blue 24 hours a day, 7 days a week via:
- Phone (1300 22 4636)
- Online chat
- Email support (A qualified counsellor will reply within 24 hours.)
- What happens when you contact Beyond Blue?
- If you call, you’ll select an option from a voice menu. Or you can just hold on to the line to talk to a counsellor.
- A counsellor will answer your call or chat. They’ll ask for your first name and a few details. You don’t have to tell the counsellor your name if you don’t want to.
- The counsellor will listen to you and support you. Sometimes that’s all you’ll need. The counsellor can also support you to take the next steps in your mental health journey.
Translation, hearing, and speech services
- Call the Translating and Interpreting Service (TIS) on 13 14 50
- Connect to the National Relay Service (internet relay) and ask for 1300 22 4636
- Call TTY (teletypewriter) on 1800 555 677 and ask for 1300 22 4636
- Call Speak and Listen (speech-to-speech relay) on 1800 555 727 and ask for 1300 22 4636.
Phone number: 1300 22 4636
Online chat: Beyond Blue Webchat Support Service
Email support service: Beyond Blue Email Support Service (email response provided within 24 hours)
