What they do
Who they're for
They provide phone counselling and access to online forums for anyone in Australia aged 18 years and over.
How they help
- Request a callback service
- Bereavement support groups
- Online forums
- Bereavement counselling (in NSW)
- Self-care information
- Grief education and resources
- Corporate and volunteer training programs.
- G'day Line
- Request a callback
- Grief and loss resources
- 24/7 online forums
- Support groups
- Integrating grief program in NSW
What happens when you call
Their skilled and compassionate telephone support volunteers are trained to listen and hold space for you no matter where you are in your grief experience or what you are grieving for.
During the call, you may choose to share your grief story, openly express your emotions, learn coping strategies or get help to find more resources to help support you.
Translation, hearing and speech services
Griefline has access to a free automated telephone interpreting service.
You will then receive a call from a Griefline support volunteer in conference with the interpreter. The booked grief support call is scheduled for 20 minutes. The interpreter will stay on the phone with you for the duration of the call.
Hearing and speech services
If you are deaf and/or find it hard hearing or speaking with people who use a telephone, the National Relay Service (NRS) can help you.
The NRS is a telephone and internet solution for people who have a hearing and/or sight impairment.
It's an Australian Government initiative, and you must be registered to use the service. For more information visit NRS Information.
You can utilise the services provided by the NRS to access the Griefline’s free telephone support services.