Supporting someone with a mental health condition: A wellbeing guide for carers

Learn practical ways to take care of your wellbeing while supporting someone you care about.

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Practical support and wellbeing tips for carers

When someone you care about is living with a mental health condition, it’s natural to feel a mix of emotions like love, hope, worry, exhaustion, grief, and even resentment. Caring for someone can bring deep meaning. It can also bring real challenges.

You might not have planned to become a carer. You might not even call yourself one. But if you’re currently offering regular practical or emotional support to someone, you're in a caring role and what you offer matters.

When caring for someone else, it’s easy to put your own needs aside. You might catch yourself thinking, 'It's not about me' or 'I'll take care of myself later.' But your wellbeing matters just as much. Understanding your own needs and giving yourself permission to meet them is part of caring in a sustainable, compassionate way, for both you and the person you support.

In this guide, you’ll find information on:

Scroll down to learn more.


What does it mean to be a carer?

Being a carer doesn’t always mean providing round-the-clock help. It can look different for everyone, and it often changes over time.

Caring can look like:

  • Sitting with the person you care about when they’re struggling to get out of bed
  • Checking in with a simple text to remind them they’re not alone
  • Helping with meals, appointments, medications, or daily routine
  • Learning more about what they’re experiencing, so you can walk alongside them, not ahead, not behind
  • Encouraging them to leave the house when anxiety or panic makes it feel impossible
  • Offering steady support when they feel overwhelmed, stuck, or isolated
  • Helping them stick to a treatment plan, or gently encouraging them to seek professional support
  • Walking beside them as they navigate recovery from substance misuse challenges.

However your role looks today, it’s important to recognise that what you’re offering matters.


Strategies for managing stress and overwhelm

When caring for others, it's completely natural to feel stressed at times, especially when you’re carrying a lot of responsibility or facing uncertainty about how to best help.

Stress doesn't always look like panic. It might feel like tiredness that won't lift, feeling on edge, snapping more easily, or finding it hard to focus.

Having simple strategies you can turn to when stress builds up can make a real difference. They can help you stay grounded, steady, and better able to care for both the person you support and yourself.

Here are a few techniques you can try:

  • Box breathing

    When emotions start to rise, slowing your breath can help calm both your body and mind. It sends signals to your brain that you’re safe, helping you feel less overwhelmed and more in control.

    Box breathing is a simple grounding technique you can use when you notice stress building up, before a tough conversation, or even just to reset your body during a busy day.

    Here’s how to do it:

    • Breathe slowly through your nose for four counts
    • Hold your breath for four counts
    • Exhale slowly through your mouth for four counts
    • Hold your breath again for four counts
    • Repeat the cycle for a few rounds or for as long as it feels helpful.

    If you'd like, you can follow along with our guided box breathing video below.

  • 5 senses technique
  • Journaling your thoughts and feelings
  • Talk to someone you trust
  • Mindfulness apps

Having simple ways to manage stress and overwhelm can make a real difference, helping you feel more grounded and in control, even on tough days.

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It would’ve been incredible to have a group where I could talk to other siblings going through the same stuff, with the guidance of an expert. It would’ve been completely life-changing.
Hugh

Tips for reaching out for support


Caring can feel isolating at times, which is why it's important to lean on others for support.

It’s really common to feel unsure about what to say when you reach out for help, whether it’s to a service, a support group, or someone you trust.

Remember:

  • You don’t have to have the perfect words.
  • It’s okay to feel emotional, nervous, or unsure.
  • You only need to share as much as you feel comfortable with.
  • The person you’re speaking to is there to listen and support you without judgement.
  • There’s no ‘wrong’ way to ask for help.

You just have to take the first step. Just reaching out is a huge and important step and one you can be proud of. Continue reading for more tips you can use to reach out for support.

Lean on a support network


A support network is simply the people, services, and connections you can lean on when you need encouragement, advice, or a break. It might include trusted family members, friends, neighbours, workmates, carer groups, or professional support services.

You might already have a network around you or you might be building one from scratch, and that’s okay too. Here are some ways you can start building or reaching out to your support network:

  • Ask for practical help

    You don’t have to do everything on your own. Asking for practical help can give you more breathing room and protect your energy for the things that matter most.

    Think about tasks that feel overwhelming or take up a lot of your time. Is there something a family member, friend, neighbour, or colleague could help with?

    Here are some things you might ask for:

    • Cooking a meal or helping with grocery shopping
    • Sitting with the person you care about while you take a break
    • Picking up medications or running small errands
    • Driving you or the person you support to appointments
    • Checking in with you regularly to see how you’re doing
    • Helping with housework like laundry, dishes, or garden care

    You might say something like:

    • 'Would you be able to bring over a meal this week?'
    • 'I could really use a break. Would you mind sitting with [their name] for an hour or two?'
    • 'Could you check in on me now and then? It would mean a lot.'

    People often want to help but don’t always know how. Being specific about what you need can make it easier for them to say yes and easier for you to accept support without guilt.

  • Reach out to support services
  • Connect with other carers

Not sure what to say? That's okay.

Here’s a simple example you can follow or adapt in your own words:

'Hi, my name is [your name]. I'm supporting someone close to me who’s living with a mental health condition and I’m finding it a bit tough at the moment. I’m not really sure where to start, but I was hoping to talk to someone or find out what support is available for carers like me.'

You could also add:

  • 'I'm mainly looking for someone to talk to.'
  • 'I'm interested in finding local support groups.'
  • 'I'd like advice on balancing caring and looking after my own wellbeing.'

Click here to learn about the support services available for carers.

Learn about mental health and build practical carer skills


It’s common to feel unsure or overwhelmed when someone you care about is living with a mental health condition.

Understanding a little more about what they’re experiencing can help you feel more confident, connected, and better equipped to support them while also protecting your own wellbeing.

Here are some things you can do right now:

The more you understand, the more confident and empowered you’ll feel to walk alongside the person you care about.


Finding balance in how you care

When you care deeply about someone, it’s natural to want to be there for them as much as you can. But caring for someone doesn’t mean saying yes to everything, or giving more than you have to give.

Setting healthy boundaries is a way of protecting your own wellbeing, so you can continue to offer care with patience, compassion, and strength over time.

Boundaries aren’t about pulling away from the person you care about. They’re about finding a balance between their needs and your own, so you can both stay connected in a healthy, sustainable way.

Here are a few ways to find balance in how you care:

  • Be clear about what you can and can’t offer

    Caring doesn’t mean saying yes to everything. It's okay and important to be honest about your limits.

    You might say something like:

    • 'I can help you with your appointments this week, but I won't be available over the weekend.'
    • 'I'm here to listen, but I may not have the energy to talk late at night.'
    • 'I can drive you to the doctor, but I need to head straight home afterwards to rest.'

    Being clear about your availability and energy helps set healthy expectations for you and for the person you care about. It also gives the other person the opportunity to build their own coping skills, knowing they can still rely on you without being dependent on you for everything.

    Protecting your time and energy doesn’t mean you care less. It means you’re taking steps to care for them for as long as they need.

  • Let go of trying to ‘fix’ everything
  • Check in with your own feelings
  • Encourage independence where you can
  • Know that it’s okay to take breaks

Finding balance is a journey, not a one-time decision.

Some days you’ll feel more available, and other days you’ll need to protect your space more carefully. Both are part of caring with compassion.


Self-care as a carer

Caring for someone can be physically tiring and emotionally heavy. Without small moments of care for yourself, it's easy to feel exhausted, overwhelmed, or chronically stressed.

Self-care helps you recharge, so you have the energy and strength to keep supporting the person you care about while looking after yourself too.

You don’t need to do anything big or fancy. Here are some simple ways you can care for yourself every day:

  • Eat and move regularly: Caring for someone else takes emotional and physical energy. Keeping your body fuelled and moving a little each day can help lift your mood, sharpen your focus, and build the stamina you need to keep going. Even small amounts of movement, like stretching at home or walking around the block, can help clear your mind and give you a boost of energy.
  • Prioritise rest and protect your sleep: Giving your body enough time to rest and reset is one of the most powerful ways to care for your wellbeing. Sleep helps regulate your emotions, strengthens your immune system, and gives your brain time to process the day. Short rest breaks during the day, even just sitting quietly, can also help recharge your energy. Click here to learn more about why sleep matters for mental health and tips for improving yours.
  • Make time for small things you enjoy: Doing things you love, even for a few minutes, can reduce stress, boost your mood, and remind you that your life matters too. It might be listening to music, drawing, reading, gardening, or watching a favourite show. Enjoyable moments help build resilience and can make it easier to cope on a tough day.

Click here to learn more about self-care for mental health and wellbeing.


Your rights as a carer

When you’re caring for someone living with a mental health condition, it’s easy to feel like the responsibility falls heavily on you.

You may find yourself navigating health services, advocating for support, or making decisions without always having access to the information you need. It can be challenging, especially when you're trying to balance respect for the person's privacy with your own need for support and inclusion.

Recognising your rights as a carer is part of protecting your wellbeing and helping you advocate more confidently.

  • As a carer, you may be entitled to:
    • Access to information (with consent) from health professionals about the person’s care and treatment
    • Involvement in treatment planning, where appropriate
    • Education and support from carer organisations
    • Financial assistance through options like carer payments via Centrelink
    • Flexible work arrangements and carers' leave under Australian workplace laws
    • Access to respite care without losing your carer payment when you need a break
    • Counselling support through your GP or local community services
    • The right to make a complaint or seek advocacy if you’re concerned about the services being provided.

    Visit SANE to learn more about carer rights and responsibilities.

While health professionals must respect patient confidentiality, they can still provide general information about mental health conditions, treatments, and how you can offer support.

In some cases, the person you are caring for may need to give consent for detailed information to be shared with you.

If you feel shut out of important conversations, it's okay to ask:

  • 'How can I best support [their name] through their treatment?'
  • 'What should I watch for if I’m concerned about their wellbeing?'
  • 'Are there services or resources you can suggest for me as a carer?'

Remember, you don’t have to navigate these conversations alone. Support services like Carer Gateway and SANE can help.


Resources for carers

There are tools, apps, and services designed to support you in your caring role and to help you look after your own wellbeing too.

Here are some resources you might find helpful, whenever you’re ready to explore them.

Tools and apps


Support services



Search for more services

Use Lifeline's Service Finder to search for more local and national services available to help support you.

Looking after your own wellbeing is what allows you to keep showing up with patience, compassion, and strength, without losing sight of yourself along the way.

When you care for yourself, you’re not stepping away from the person you support; you’re building the resilience you both need for the road ahead.

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