What they do
Blue Knot provides information and support for anyone affected by complex trauma*.
The Blue Knot Helpline and Redress Service can connect you with a specialised trauma counsellor to access:
- Short-term counselling support
- Information
- Referrals for ongoing support
- Information about the National Redress Scheme
- Support with redress applications.
*Complex trauma is repeated, ongoing, and often extreme trauma that happens between people (often called interpersonal trauma). This includes violence, abuse, neglect or exploitation experienced as a child, young person and adult.
Who they're for
Blue Knot provides support for:
- Adult survivors of childhood trauma including abuse
- Partners, family members, friends, and supporters of survivors
- Professionals and service personnel supporting survivors.
How to contact
You can contact the Blue Knot Helpline and Redress Support Service between 9am and 5pm AEST/AEDT, 7 days a week via:
- Phone: 1300 657 380
- Online chat: (Click here and open the chat box in the bottom right-hand corner)
- Email: helpline@blueknot.org.au.
Note: Blue Knot does not provide counselling over online chat.
If you need support in another language, you can use the free Translating and Interpreting Service on 131 450.
If you are deaf or have a hearing or speech impairment, you can use the National Relay Service on 133 677.
- What happens when you call the Blue Knot Helpline?
- If you call and they can't answer your call straight away, it will go to voicemail
- You can choose to leave a message or not. If you choose to leave a message, please leave your area code
- If you leave a message, a counsellor will return your call as soon as possible.
- If they can't reach you, they will leave a message on your voicemail
- Calls from the Helpline and Redress Support Service to you will show as blocked calls
- All calls out of hours will be returned during normal operating hours.
