Understand what happens when you connect with Lifeline, what we do, and how we might be able to help

If life is in danger call 000

When I am at my lowest, reaching out to an independent listening ear like Lifeline is invaluable. 
 

What happens when you contact Lifeline

Call

Text

Online chat

"I dialed 13 11 14...A lovely woman picked up, I said 'I don't really know why I called', and she said 'That's alright Ben, that's normally how the conversation begins'...That woman, God bless her, whoever she is, set into course a chain of events that ended up saving my life. That's why I'm here today."

Understand what happens when you connect with Lifeline, what we do, and how we might be able to help.

Contacting Lifeline

Getting a Mental Health Treatment Plan is a great first step to making a lasting difference to how you’re feeling. It can be tricky or intimidating to navigate at first, so here we have broken it down to its simplest form.

Booking in to see my GP and getting a plan helped me take back some sense of control. I decided I wanted to feel better for me and only me.

What to expect during your GP appointment

I was stuck inside my own head and couldn’t see a way out. Opening up about my mental health and getting another perspective was the only way I could move forward.

(Ideally) book into a GP with an interest in mental health

Reflect on your goals or future hopes

Prepare any questions you have

Take the time you need

Check for any pricing gap with your mental health professional

Getting a Mental Health Treatment Plan is a great first step to improve how you’re feeling. It can be tricky to navigate, so we've broken it down for you.

What is a Mental Health Treatment Plan?

MindDoc is a mental health monitoring and self-management app that tracks your wellbeing over time, and offers insights and courses tailored to you.

MindDoc is a mental health monitoring and self-management app that tracks your wellbeing over time and offers insights and courses tailored to you.

MindDoc

MoodGYM is a cognitive behavioural therapy (CBT) program that helps you to identify and overcome depression & anxiety and to develop good coping skills. 

MoodGym

A website and mobile app offering detailed mindfulness meditation courses for specific goals such as better sleep, reducing stress, improving relationships and more.

A website and mobile app offering detailed mindfulness meditation courses for specific goals such as better sleep, reducing stress and more.

Smiling Mind

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Read the transcript of Wes's story

Wes Herring’s story of holding onto hope after his dreams for farming, continuing a family tradition and bringing up a family were shattered.

Wes's story

Read the transcript of Kate's story

Kate Seselja describes how pokies were wrecking her life, and how she overcame her addiction and helped many others live their best lives. 

Kate

Kate's story

Read the transcript of Lachie's story

Lachie's story about working in the most remote places in Australia where mental health issues are rife and how he became one of its victims. 

Lachie Samuel

Lachie's story

The Beyond Blue Support Service offers a free, confidential and counselling service for all Australians looking for a little help with their mental health. You can call them on 1300 224 636 or access their webchat or email support 24/7.

The Beyond Blue Support Service offers a free, confidential and 24/7 counselling service for all Australians looking for a little help with their mental health.

Beyond Blue Support Service

MensLine Australia offers free professional counselling support for men with concerns about mental health, anger management, family violence, addiction, relationships, stress and wellbeing. You can call them on 1300 78 99 78 at any time.

MensLine Australia offers free professional counselling support for men with concerns about mental health, addiction and wellbeing.

MensLine Australia offers free professional counselling support for men with concerns about mental health, family violence, addiction, relationship, and stress.

Mens Line Australia

Provides a free, national anonymous telephone and online chat support service for adults in the community who are experiencing social isolation and/or loneliness and would like to have a chat with a friendly volunteer. 

Telephone and online chat support service for anyone feeling lonely who wants to have a chat with a friendly volunteer.

Friends For Good

Why does talking to someone you trust help? 

When you’re feeling overwhelmed, opening up to someone you trust can take some weight off your shoulders.

When you’re feeling out of your depth and overwhelmed, opening up to someone you trust can take some weight off your shoulders.

Talk to someone you trust

The negative spiral

Challenging core beliefs

Exposure therapy

Behavioural experiments

What are the benefits and limitations of CBT?

Cognitive Behavioural Therapy (CBT) is an evidence-based approach to treating a range of mental health problems. In this article we'll detail what it is, and how it can help.

Cognitive Behavioural Therapy is an evidence-based approach to treating mental health problems. In this article, we'll detail what it is, and how it can help.

Cognitive Behavioural Therapy

If I’m tossing and turning at night, I put on a guided meditation to reset my mind. I find it soothes my racing thoughts and just calms me down, helping me go back to sleep.

Meditation helps put me in the driver's seat of my mind.

After a hard or overwhelming day, I use meditation to clear my head, relax and be present to what comes up.

Aim small

Same time, same place

Know your 'why'

Meditation can cultivate a sense of calm and clarity by focusing your attention and giving you a birds-eye view of the nature of your mind.

An introduction to meditation

Learn more about your situation by exploring these different mental health topics.

Understand what’s happening

Learn about my situation

Find something to help manage your mental health right now.

In the moment — find ways to ground yourself

Try something to help me manage now

Strategies and treatment options that you can try to improve your mental health over time.

Over time  — find strategies to help long term

Strategies to help me long term

Tools and apps designed to help you manage your mental health day-to-day.

Tools and apps to help you manage

Find a tool or app to help

Real experiences from real people sharing their stories of hope, recovery and change.

Connect with others through their stories

Hear others' stories

Support services that we recommend if you are seeking additional support to manage your mental health.

Support services that can help you

Find a service to help

I'm feeling stressed or anxious

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I have experienced trauma

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What is anxiety

Understand the basics of anxiety

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Feelings and effects of anxiety

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Causes of anxiety

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What you can do right now for anxiety

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Explore long term strategies that work

Prevention & care for anxiety

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Find tools and apps you can use to manage feelings of anxiety

Tools & apps for anxiety

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Connect with support services for the treatment of anxiety

Support services for anxiety

For friends & family

Understanding anxiety and how you can help

For friends and family - anxiety

Anxiety

What is depression

Understand the basics of depression

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What does depression feel like and how can it affect me?

Feelings and effects of depression

What are the different ways you might experience depression?

Types of depression

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Causes of depression

What you can do right now for depression

Long term strategies that work

Prevention & care for depression

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Tools & apps for depression

Connect with support services depression

Support services for depression

Understanding depression and how you can help

For friends and family - depression

Learn what depression is, what it feels like, and why it can happen.

Depression

About domestic & family violence 

Understanding domestic & family violence 

Signs & effects

Understand the signs and how you might be affected

Signs & effects of domestic & family violence

Types 

What are the different ways you might experience violence?

Types of domestic & family violence 

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What can I do if I am in a violent or abusive relationship?

Help for domestic & family violence

Support services 

Connect with support services for domestic & family violence 

Support services for domestic & family violence 

For friends & family 

Understanding how you can help

For friends and family - domestic & family violence

Domestic & family violence

About financial stress

What is financial stress

What does financial stress feel like and how can it affect me?

Feelings and effects of financial stress

Causes of financial stress

Short-term help for financial stress

Long-term help for financial stress

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Tools & apps to help you manage financial stress

Tools and apps for financial stress

Connect with support services to get help

Support services for financial stress

For friends and family

Understanding financial stress and how you can help

For friends and family - financial stress

Financial stress

About problem gambling

Understand the basics of problem gambling

How can gambling affect me?

Feelings and effects of gambling

Help

Practical things you can do now

Help for gambling

Connect with support services for gambling

Support services for gambling

Problem gambling

About grief

Understanding grief

What is grief

Feelings and reactions

What are typical reactions to grief?

Feelings and reactions to loss

Managing grief 

How to manage feelings around grief and loss

Managing grief

Where to go for support

Support services for grief

Grief & loss

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