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Melbourne – Hero

Volunteer

Lifeline Melbourne is always appreciative of new volunteers who join our team of friendly, hardworking, committed and caring volunteers in a variety of roles and services. 

You could be a Telephone Crisis Supporter, or assist in reaching our community as an Event Volunteer.

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Volunteering benefits

We have an amazing team of volunteers at Lifeline Melbourne, working on the phones as Crisis Supporters. At our latest volunteer forum, our Crisis Supporters told us that the benefits of their work include.

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Community

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Learning & development

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A supportive team

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High-quality training

Hear from our Crisis Supporters

At Lifeline Melbourne we are proud of our high-quality training program and the ongoing learning opportunities and support we provide for our Crisis Supporters.

  • "...Every new call, every shift has given me something extraordinary - I am amazed at the courage and tenacity of help seekers!! Even in the direst, most difficult discussions, there is courage!! I think I have learnt far more than I have given."


    Lifeline Crisis Supporter

  • "Professional development and supervision are two fundamental components offered to me in my role as a crisis supporter at Lifeline Melbourne. They offer me the ability to grow, learn and be supported in the work I do on the phones."


    Lifeline Crisis Supporter

  • "The greatest beneficiary from my shifts on the phone has been me. An increased self awareness and insight into how we respond to stressful situations in life is an asset to anyone in life."


    Lifeline Crisis Supporter

Upcoming training

There will be four Crisis Supporter intakes for 2026 in January, April, July and September. For more information contact our team.

Session 1

Crisis Supporter Workplace Training

21 October 2025, 1 – 2pm

Online training with Zoom.

Session 2

Crisis Supporter Workplace Training

21 October 2025, 2 – 6pm

Online training with Zoom.

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Crisis Supporter training

Pre-enrolment - Booklet

Pre-enrolment brochure

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Volunteer

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Volunteer with Uniting Vic.Tas

The Lifeline Melbourne centre is auspiced by Uniting Vic.Tas.

Working to inspire people, enliven communities and confront injustice brings its own rewards. In joining Uniting Vic Tas, you’ll have access to a range of initiatives, opportunities and support.

There are lots of different ways you can get involved across Victoria and Tasmania. In joining Uniting, you will be warmly welcomed into a safe, inclusive, and non-discriminatory workplace. 

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